It allows users who are registered to take a bicycle from any bike station and return it to the one closest to their destination in unlimited 45-minute rides. Those who want to access the ECOBICI System can pay a subscription for one year, one week, three days or one day.
You can register from the website www.ecobici.cdmx.gob.mx or from the ECOBICI app. You can also register from the user service kiosks located in Camellón de Reforma in front of Reforma 222, Camellón de Reforma and Río Guadalquivir and Insurgentes Sur between Montecito and Philadelphia.
Hours of the public bicycle system is 05:00 to 00:30 the next day, you can anchor the bicycle 24 hours a day.
We can help you at any of the 3 user service centers:
To return the bicycle, once the user has finished their journey, they must go to the station and securely anchor the bicycle in the available anchorage port.
To secure the bike, the user must align the front triangle with the available port and push.
A sound signal will be emitted and the indicator light will turn green, which will indicate that the bicycle has been correctly secured to the anchor port, that is, the anchor was correct.
To request an invoice for payments made to Ecobici, you must follow these steps:
It is important that you take into account that this procedure must be done within the month in which the payment was made.
If you cannot request your invoice within your travel section, you must request it by any means of contacting ecobici user service.
Any type of membership can be acquired through a credit or debit card (VISA or MASTERCARD) backed by a Banking Institution and valid for online purchases.
For users who do not have a card backed by a Banking Institution, they may subscribe to the service under the cash payment scheme, for which they must go in person to any of the customer service kiosks.
If you are already a user and cannot release a bicycle, it could be for various reasons. Contact us by phone at 55-5005-2424 and/or 800 3262 421 or any of our service channels to support you.?
No, you cannot lend your card, or lend bicycles to someone else. The use of your ECOBICI membership is personal and non-transferable.