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Hours and locations

What are the service hours?

  • Cycle stations: they are available to take bikes 365 days a year from 05:00 to 00:30.
  • Telephone line (55-5005-2424 and/or 800-326-2421): Monday to Sunday, 24 hours.
  • Social networks (Twitter, Facebook, Instagram): Monday to Sunday 24 hours.
  • WhatsApp (800 3262 421): Monday to Sunday 24 hours.
  • Citizen Service Modules: Monday to Friday from 10:30 a.m. to 7:30 p.m., Saturday and Sunday from 11:00 a.m. to 3:00 p.m.
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