Learn how to use it correctly and what to do if you find a forgotten item.
At ECOBICI, cycling responsibly also means knowing how to use each part of the bike correctly. One of the most useful, and sometimes misunderstood, features is the rear rack. This space was designed to carry small, lightweight items, with a maximum weight of 11 kilograms. We’ll tell you how to use it properly.
The ECOBICI rear rack is perfect for carrying your backpack, grocery bags, a sweater or jacket, and even your seasonal gifts. Just remember not to exceed the weight limit to maintain balance and ensure the bike functions correctly. Also, make sure your belongings don’t obstruct your view, for your safety and the safety of others.
What should never go on the luggage rack
Although the luggage rack may seem sturdy, it is not designed to carry people, infants, or pets. Adding someone else might seem practical or fun, but it poses a high risk of falls and injuries. The luggage rack is an accessory to make your journeys easier, not an extra seat.
At ECOBICI, we work to promote sustainable, responsible, and safe mobility. Respecting the system’s design helps maintain it in optimal condition and ensures that everyone enjoys a safe and comfortable experience.
Did you find something you’ve forgotten on your bike rack
Sometimes someone leaves a bag, a jacket, or their shopping without realizing it. If you notice it, don’t ignore it: your help can make all the difference in getting that person’s belongings back.
- Take a picture of the item and the bike’s ID, which you’ll find near the rear wheel.
- Share it on social media and tag us. This way, our team can identify the bike and help spread the word.
- If possible, take the item to a CAPU (User Service Center). They will register the report and arrange for its return.
With small actions like this, we strengthen a more supportive and reliable cycling community.
Every detail counts: respecting the weight limit of the luggage rack, maintaining your visibility, and being considerate of other cyclists are practices that make a difference and reflect the commitment of those who cycle for a safer and more sustainable city.
Let’s take care of the ECOBICI bikes and share this information so more people can cycle consciously.